We stayed at the Lord Elgin Hotel the night before our wedding, and it was a wonderful experience. The service was impeccable, and the atmosphere was calm and pleasant, just what we needed before the big day. The valet service was quick and efficient, though it’s good to know there is a $44 charge per night. Overall, everything felt smooth and well taken care of, and we’re glad we chose to stay there for such a special moment.
JemmyZ
夫妻/情侶出遊
經典大床房
入住於2025年10月
4.2
很好
評價於:2025年10月09日
Nice location, elegant building, service is great. Only issue was with the AC fan system - it was way too loud whenever it switches on. Woke up few times as the fan auto-switched on.
Judyfan
夫妻/情侶出遊
經典大床房
入住於2025年03月
4.2
很好
評價於:2025年03月03日
For my first time staying overnight at Ottawa, I booked a hotel room for one night at Lord Elgin. Upon arriving early at the hotel, I was provided with a room before my check-in time - which was very appreciated. The facilities are clean and the staff is friendly. However, little did we know, our room on the 7th floor was connected to another room with adjoining doors. We were unable to sleep through the night as the room had little to no sound isolation from the connecting room, in which a baby was crying all night. I am baffled as to how we were able to hear every single noise: coughing and sneezing from the parents in the other room, their toilet flushing and the baby crying throughout the entire night. We were unable to sleep comfortably and woke up with splitting headaches. I booked this hotel to be the closest possible to the Rideau Canal Skateway, but I will have to find another hotel the next time.
訪客用戶
好友出遊
經典大床房
入住於2025年07月
5.0
超讚
評價於:2025年07月29日
Friendly staff and rooms are very clean. Location is perfect , right in the downtown area. Would highly recommend.
匿名用戶
夫妻/情侶出遊
經典大床房
入住於2025年08月
4.7
很棒
評價於:2025年08月25日
Très bonne expérience !
Mihutao
獨自出遊
經典大床房
入住於2025年02月
5.0
超讚
評價於:2025年03月01日
工作人員態度很友好
匿名用戶
商務出差
經典大床房
入住於2025年03月
4.5
很好
評價於:2025年03月13日
Fine hotel
訪客用戶
家庭出遊
經典房(兩張大床)
入住於2025年06月
4.7
很棒
評價於:2025年07月15日
Great location
訪客用戶
夫妻/情侶出遊
經典房(兩張大床)
入住於2026年03月
3.0
評價於:2026年03月23日
I recently stayed at the Lord Elgin for five nights and, unfortunately, my experience with the service left a lot to be desired.
There seems to be a noticeable lack of staff training and attentiveness. Upon arrival, there was no liquid soap in the room, and I had to request it to be refilled rather than it being properly checked beforehand. On another occasion, I asked for fresh milk and was told to come down to the bar to get it myself, which felt inconvenient and not in line with expected hotel service.
Additionally, housekeeping was inconsistent—one day, used mugs in the room were not cleared at all. These small details add up and impact the overall guest experience.
While the hotel itself has potential, the service standards need improvement to meet expectations. I hope management addresses these issues and provides better training to staff moving forward.
訪客用戶
夫妻/情侶出遊
經典大床房
入住於2026年03月
4.2
很好
評價於:2026年03月23日
We had a great stay at the Lord Elgin hotel, the location is excellent, and check in and out was easy. A simple, comfortable stay in Ottawa.
psushko
夫妻/情侶出遊 公園景緻大床間
入住於2025年07月
4.7
很棒
評價於:2025年07月10日
We stayed at the Lord Elgin Hotel the night before our wedding, and it was a wonderful experience. The service was impeccable, and the atmosphere was calm and pleasant, just what we needed before the big day. The valet service was quick and efficient, though it’s good to know there is a $44 charge per night. Overall, everything felt smooth and well taken care of, and we’re glad we chose to stay there for such a special moment.
JemmyZ
夫妻/情侶出遊 經典大床房
入住於2025年10月
4.2
很好
評價於:2025年10月09日
Nice location, elegant building, service is great. Only issue was with the AC fan system - it was way too loud whenever it switches on. Woke up few times as the fan auto-switched on.
Judyfan
夫妻/情侶出遊 經典大床房
入住於2025年03月
4.2
很好
評價於:2025年03月03日
For my first time staying overnight at Ottawa, I booked a hotel room for one night at Lord Elgin. Upon arriving early at the hotel, I was provided with a room before my check-in time - which was very appreciated. The facilities are clean and the staff is friendly. However, little did we know, our room on the 7th floor was connected to another room with adjoining doors. We were unable to sleep through the night as the room had little to no sound isolation from the connecting room, in which a baby was crying all night. I am baffled as to how we were able to hear every single noise: coughing and sneezing from the parents in the other room, their toilet flushing and the baby crying throughout the entire night. We were unable to sleep comfortably and woke up with splitting headaches. I booked this hotel to be the closest possible to the Rideau Canal Skateway, but I will have to find another hotel the next time.
訪客用戶
好友出遊 經典大床房
入住於2025年07月
5.0
超讚
評價於:2025年07月29日
Friendly staff and rooms are very clean. Location is perfect , right in the downtown area. Would highly recommend.
匿名用戶
夫妻/情侶出遊 經典大床房
入住於2025年08月
4.7
很棒
評價於:2025年08月25日
Très bonne expérience !
Mihutao
獨自出遊 經典大床房
入住於2025年02月
5.0
超讚
評價於:2025年03月01日
工作人員態度很友好
匿名用戶
商務出差 經典大床房
入住於2025年03月
4.5
很好
評價於:2025年03月13日
Fine hotel
訪客用戶
家庭出遊 經典房(兩張大床)
入住於2025年06月
4.7
很棒
評價於:2025年07月15日
Great location
訪客用戶
夫妻/情侶出遊 經典房(兩張大床)
入住於2026年03月
3.0
評價於:2026年03月23日
I recently stayed at the Lord Elgin for five nights and, unfortunately, my experience with the service left a lot to be desired.
There seems to be a noticeable lack of staff training and attentiveness. Upon arrival, there was no liquid soap in the room, and I had to request it to be refilled rather than it being properly checked beforehand. On another occasion, I asked for fresh milk and was told to come down to the bar to get it myself, which felt inconvenient and not in line with expected hotel service.
Additionally, housekeeping was inconsistent—one day, used mugs in the room were not cleared at all. These small details add up and impact the overall guest experience.
While the hotel itself has potential, the service standards need improvement to meet expectations. I hope management addresses these issues and provides better training to staff moving forward.
訪客用戶
夫妻/情侶出遊 經典大床房
入住於2026年03月
4.2
很好
評價於:2026年03月23日
We had a great stay at the Lord Elgin hotel, the location is excellent, and check in and out was easy. A simple, comfortable stay in Ottawa.
psushko
夫妻/情侶出遊
公園景緻大床間
入住於2025年07月
JemmyZ
夫妻/情侶出遊
經典大床房
入住於2025年10月
Judyfan
夫妻/情侶出遊
經典大床房
入住於2025年03月
訪客用戶
好友出遊
經典大床房
入住於2025年07月
匿名用戶
夫妻/情侶出遊
經典大床房
入住於2025年08月
Mihutao
獨自出遊
經典大床房
入住於2025年02月
匿名用戶
商務出差
經典大床房
入住於2025年03月
訪客用戶
家庭出遊
經典房(兩張大床)
入住於2025年06月
訪客用戶
夫妻/情侶出遊
經典房(兩張大床)
入住於2026年03月
訪客用戶
夫妻/情侶出遊
經典大床房
入住於2026年03月
psushko
夫妻/情侶出遊 公園景緻大床間
入住於2025年07月
JemmyZ
夫妻/情侶出遊 經典大床房
入住於2025年10月
Judyfan
夫妻/情侶出遊 經典大床房
入住於2025年03月
訪客用戶
好友出遊 經典大床房
入住於2025年07月
匿名用戶
夫妻/情侶出遊 經典大床房
入住於2025年08月
Mihutao
獨自出遊 經典大床房
入住於2025年02月
匿名用戶
商務出差 經典大床房
入住於2025年03月
訪客用戶
家庭出遊 經典房(兩張大床)
入住於2025年06月
訪客用戶
夫妻/情侶出遊 經典房(兩張大床)
入住於2026年03月
訪客用戶
夫妻/情侶出遊 經典大床房
入住於2026年03月